Terms & Conditions
1. Introduction
These Terms & Conditions govern your use of the My Lites Winnipeg website and the professional lighting services we provide. By accessing our site or engaging our services, you agree to be bound by these terms in full. My Lites Winnipeg is committed to delivering premium permanent outdoor lighting solutions with transparency and integrity.
2. Services
My Lites Winnipeg provides professional permanent outdoor lighting design and installation for residential and commercial properties in Winnipeg and surrounding areas. Our services include custom LED systems for rooflines, gables, and architectural features. Specific project details, including placement and technology, will be outlined in individual quotes or service agreements.
3. Quotes and Pricing
Initial quotes are provided free of charge based on information provided by the customer. Please note that final pricing may change following a mandatory on-site assessment. All applicable taxes and any additional fees will be clearly communicated in the final agreement before work commences.
4. Appointments and Access
Customers are responsible for providing safe and unobstructed access to the property on the agreed installation date and time. If changes to the schedule are needed, customers must notify My Lites Winnipeg at least 48 hours in advance. Failure to provide access may result in rescheduling fees.
5. Payments
Payment terms, including required deposits, progress payments, and final balances, will be specified in your quote or invoice. Payments are due upon receipt of the invoice unless otherwise agreed. Late or missed payments may result in service delays or additional administrative charges.
6. Customer Responsibilities
The customer is responsible for providing accurate property information and obtaining any required permissions from landlords, condo boards, or local authorities. Additionally, the customer must ensure that the existing electrical systems on the property are safe, functional, and compliant with current building codes.
7. Warranties and Limitations
We take pride in our workmanship and aim for total customer satisfaction. Specific warranty details for hardware and labor will be provided in writing upon completion. My Lites Winnipeg is not liable for damages caused by misuse, unauthorized modifications by third parties, or pre-existing structural/electrical issues.
8. Website Use
Content on this website is for general information purposes only and may change without notice. All images, text, and designs are the property of My Lites Winnipeg and must not be copied, reproduced, or used for commercial purposes without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, My Lites Winnipeg is not liable for any indirect or consequential losses arising from the use of our website or services. Our total liability for any claim shall be limited to the amount paid by the customer for the specific services relating to the claim.
10. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time to reflect changes in our business practices or legal requirements. The latest version will always be posted on this page with the effective date of the most recent revision.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please reach out to us. You can contact My Lites Winnipeg via the email address or phone number provided in our footer or contact page.